https://www.thesun.co.uk/travel/12055526/hays-travel-holiday-refund If you’re not sure, you can try calling the travel company back directly. The latest FCO travel advice including any countries which have restricted travel - can be found by clicking here. Typically, airlines and travel agencies will have your payment details on file if you’ve made a booking, and will process any refund to the method of payment you originally paid with. Please see below for further instructions, if you didn't provide your API information at the time of booking: We asked for a refund, … 1. Travel agency boss Dame Irene Hays has spoken of the "shock" of her husband's death just a year after the pair took on 2,000 Thomas Cook staff. We at Hays Travel will do everything in our power to ensure that this is paid as quickly as possible. ⚠️ CORONAVIRUS UPDATE ⚠️. Hays Travel has “stood its ground” to tour operators not issuing customer refunds – opting to pay out to clients and then seek reimbursement from suppliers, according to boss John Hays. AE of Telford writes: “When our holiday, booked with Hays Travel, was cancelled we were offered the same holiday for next year. We have had a few questions regarding the current issues surrounding the COVID-19 (Coronavirus) outbreak. Hays Travel already think this new confidence boost is being well received by customers, reportedly seeing web traffic boom in the last month alone. Hays Travel Ltd cannot accept responsibility for incomplete or inaccurate information and no refunds will be issued if you are unable to travel as a consequence of this. Loveholidays and Virgin join Ryanair with dire feedback as the worst big firms for refunds, while Travel Counsellors, Jet2 and Hays Travel gain customers' applause. Being asked to hand over payment details again is reason to be suspicious. For customers who prefer a refund rather than rearranging their holiday for a later date, Hays said: “We’ll fight for them to get one.”. Holly Willoughby declared her love for the bosses of Hays Travel after they appeared on This Morning on Wednesday to talk about their refund offer for customers. John Hays died in … Worst Travel agent award goes to Hays Travel. Our friends booked same holiday direct with Jet2 Holidays they have been refunded a few weeks ago but Hays Travel coming up with all excuses. Booking Terms and Conditions. What if I am waiting for a refund? If you are unable to travel because of the Coronavirus you are entitled to a refund. We would like to reiterate to all of our customers that booking conditions still apply unless the Foreign & Commonwealth (FCO) and/or World Health Organisation (WHO) advise against all but essential travel to a country. Used Hays travel to book holiday with Jet2 Holidays to Pefkos Rhodes which was cancelled beginning of May. These Booking Conditions, together with our privacy policy and any other written information we brought to your attention before we confirmed your booking, apply to your booking with Hays Travel Ltd of 25 Vine Place, Sunderland, Tyne and Wear, SR1 3NA ("we" or "us").

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